hôtel mercure la rochelle

Please enter the dates of your stay and check the conditions of your required room. Free! We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority. Benjamin - Receptionist, Hi, Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. I will share your comments with our team. Business guests praise the breakfast. Poor WiFi. View deals for Mercure La Rochelle Vieux Port Sud Hotel, including fully refundable rates with free cancellation. It is located in the city centre, in front of the Vieux Port. Our car park is free and accessible upon availability. Situated in the real heart of La Rochelle, this hotel has an excellent location score of 9.4, Continental, Gluten-free, American, Buffet, 끸 Professor J. C. Couples - 24/07/2020 Confirmed reviews ALL. Sorry, reservations for more than 30 nights are not possible. Breakfast lovely, room view of car park, staff great, Location was perfect and the rooms were comfortable Likes the body wash products REN, as said above: the location, the comfort, the view from the restaurant during breakfast. Excellent location and close to all amenities. It is always encouraging for us to learn that our valuable guests are satisfied with our service. Our restaurant provides a breakfast service to enjoy in your room or at the table. Dominique Couples - 21/08/2020 Confirmed reviews ALL, The room was good. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Please enter a valid email address, Thanks! Sincerely, Natacha JOUGLAR Chef de Réception, Dear DAMODAR K., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Please note that the restaurant is open everyday except in low season, please contact the property for more information. Pour vous détendre, notre hôtel à La Rochelle … Ok it’s fine. Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. But there are no any apologies next day. We are working on resolving the issues that have prevented us from offering you our full range of services. Contact details can be found on the booking confirmation. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Car park a bonus in busy city. Unfortunately on our first day we were given less than 24 hours notice to move our cars out of the car park so that Tour de France teams could move in. Great stay !! We contacted reception and a very helpful member of staff attempted to resolve the problem and later called for a second colleague and between them they managed to remove the mechanism again (this was just before 2300 hours). We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please don’t include personal, political, ethical, or religious commentary. Mercure La Rochelle Vieux Port Sud accepts these cards and reserves the right to temporarily hold an amount prior to arrival. When booking more than 7 rooms, different policies and additional supplements may apply. The meal in the restaurant (evening) was very good, as was the breakfast. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines. Panoramic views of the old port and towers of La Rochelle, 1000 m² dedicated to your seminars and cocktail events, Located a stone's throw from La Rochelle train station and the aquarium. The staff were polite and professional. For your leisure moments, our hotel in La Rochelle … It is always a pleasure to receive positive feedback. Business guests praise the breakfast. Please check your booking number and PIN and try again. Sincerely, Camille MELIN Receptionist, Dear Paul S., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It’s kinda ruined our weekend. Please note that all Special Requests are subject to availability and additional charges may apply. 뀐 Hello, do you accept les cheques vacances? Location was superb. Wonderful modern hotel, great staff and atmosphere, would highly recommend. WiFi and parking are free, and this hotel … Measures taken re Covid were thorough and reassuring. Kim Couples - 08/10/2020 Confirmed reviews ALL. Get instant confirmation with FREE cancellation at most properties on our site! Please enter your dates to check availability. Cancellation and prepayment policies vary according to accommodation type. See 1,333 traveler reviews, 309 candid photos, and great deals for Mercure La Rochelle Vieux Port Sud, ranked #28 of 49 hotels in La Rochelle and rated 3.5 of 5 at Tripadvisor. It is always a pleasure to receive positive feedback. ), Couples policies (are non-married individuals allowed? Welcoming Booking.com guests since 1 Apr 2010. Please try again later. 1223840,1206800,1174220,1242370|1,1242280|2,1242370,1216210,1241480,1236520,1246510,1249590,1240620,1242280|3,1242530|4,1246500,1245960,1242530|2,1238790,1223840|1,1245980,1243610,1242530,1248480,1245410,1242370|3,1239730, Mercure La Rochelle Vieux Port Sud (Hotel) (France) deals, Facilities of Mercure La Rochelle Vieux Port Sud, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers placed between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized. Fantastic experience ..complimented the fantastic work being done by the breakfast staff at the restaurant catering to the guest traffic and still adhering to the COVID safety guidelines . Older travellers. The most helpful contributions are detailed and help others make better decisions. Likes the body wash products REN”, “Location was superb. Le clou du spectacle : la salle offre une superbe vue panoramique sur le port de La Rochelle… With found the staff polite and very helpful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Dinner, View deals for Mercure La Rochelle Vieux Port Sud Hotel, including fully refundable rates with free cancellation. The precautions taken re Covid were thorough and very reassuring. This 4-star hotel is 1.1 mi (1.7 km) from University of La Rochelle and 1.2 mi (1.9 km) from Parc des Expositions de La Rochelle. There are 2 barriers: one at the entrance and the other one at the exit. Dear Madam, Sir, Sincerely, Natacha JOUGLAR Chef de Réception, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team. Couples particularly like the location — they rated it 9.3 for a two-person trip. Fantastic effort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. – Muséum d'Histoire Naturelle de La Rochelle, Swimming, Food and drink, Watching the sunset. Plenty of free parking on site. First night, even it’s a connecting room, with noise usually is normal, but with the neighbor smoke cigarettes and weed is kinda a joke - that makes me and my husband had strong headache. Sincerely, Natacha JOUGLAR Chef de Réception, Dear GORDON S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. Découvrez les offres pour l'établissement Mercure La Rochelle Vieux Port Sud Hotel, et notamment les tarifs intégralement remboursables avec annulation sans frais. Please try again later. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Excellent at observing Covid rules.”, “Good location, beside the port and close to bars and restaurants. We apologise for any inconvenience and appreciate your continued custom with Booking.com. Guests may also choose to have a hot or alcoholic beverage in Mercure La Rochelle’s bar. Very comfortable room. Something went wrong. Gordon Couples - 09/08/2020 Confirmed reviews ALL. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. As a result we would not recommend this hotel to others. Overall we were very pleased with our experience.”, “Room was fine - standard hotel room, Excellent location, parking on site was a bonus”, “Location , bed , parking, view, hygiene and comfort ”, Error: Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. Sincerely, Natacha JOUGLAR Chef de Réception, Dear JACK C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. You will receive an email as soon as the property has answered your question. MERCURE LA ROCHELLE, Hi, Very comfortable room. Sincerely, Natacha JOUGLAR Chef de Réception, Dear Guest, Thank you for taking the time to share your feedback. We hope that we will have the pleasure of welcoming you again in the near future. Open for: Despite the situation regarding COVID-19, we did not find our room (203) particularly clean. The best reason for staying at this Hotel is the location. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Guests are required to show a photo identification and credit card upon check-in. Aquarium La Rochelle is minutes away. Questions and answers should be property or room related. Felt very safe. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before? It is located in the city centre, in front of the Vieux Port. Mercure La Rochelle Vieux Port Sud - Situé juste à côté de grosse Horloge, Hôtel Mercure La Rochelle Vieux Port Sud de 3 étoiles propose un parking privé gratuit, un ascenseur et un magasin de cadeaux. Booking.com does not accept responsibility or liability for any reviews or responses. It is always a pleasure to receive positive feedback. Registered guests are the only ones allowed to be in guestrooms. Dear Guest, Thank you for taking the time to share your feedback. The parking is a service that we offer to our clients so we can't book a parking place before your arrival. L'Océanide restaurant serves a buffet-style breakfast every morning and regional cuisine at lunch and dinner. Best regards, You can only leave a review within 28 days after check out. Sorry, something went wrong. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Thanks to our excellent location a stone's throw from the downtown area and the SNCF train station, you can enjoy the Aquarium and an incredible view of the towers from our panoramic restaurant. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. We would recomend to move that shelf. Once a review has been submitted, you can modify it by contacting Booking.com customer service. Covid precautions taken reassuringly seriously . Feels like it’s a motel, not a 4-star hotel. They are also applicable regardless of the sentiment of the comment. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Benjamin - Receptionnist, Search the property information and answers or ask them a question to find out more. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. There is no capacity for extra beds at this property. Sincerely, Natacha JOUGLAR Chef de Réception, Dear Mrs L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. Slept with window open but still too hot. Thanks! Breakfast, The management were not very helpful in suggesting alternative parking or providing any recompense for any extra charges Incurred. Mercure La Rochelle Vieux-Port Sud welcomes you for a business or leisure stay, or for your private or professional events, in a light-filled complex with 1,000 m² of meeting rooms. Choose your currency. Lunch, Good employee at reception. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. So one shower taken was cold, the next too hot. The most disappointing aspect of this situation was that the technician was aware that the problem had not be resolved on Friday afternoon and yet he failed to report the problem, so that on the Saturday evening we were faced with the same problem again. As a … Sincerely, Natacha JOUGLAR Chef de Réception, Dear D. DORISON, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The only way to leave a review is to first make a booking. It is always a pleasure to receive positive feedback. If your plans change, you can cancel free of charge until free cancellation expires. All we ask is that you follow a few simple guidelines. Families - 19/08/2020 Confirmed reviews ALL. We recommend booking a free cancellation option in case your travel plans need to change. Mercure La Rochelle Vieux Port Sud has been welcoming Booking.com guests since 1 Apr 2010. Would you mind trying again? We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Booking not found. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natacha JOUGLAR Chef de Réception, Dear ANGEL M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. It is always a pleasure to spend time in the hotel. Mercure La Rochelle Vieux Port Sud: Nice hotel - See 1,333 traveler reviews, 309 candid photos, and great deals for Mercure La Rochelle Vieux Port Sud at Tripadvisor. Overall we were very pleased with our experience. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please try again. Free private parking is possible on site (reservation is not needed). 7.4. We have well noted your remarks about the heating and will transfer it to our maintenance department. Lock in a great price for Mercure La Rochelle Vieux Port Sud - rated 8 by recent guests. With a stay at Mercure La Rochelle Vieux Port Sud Hotel, you'll be centrally located in La Rochelle, steps from Aquarium La Rochelle and L'Espace Encan de La Rochelle. All distances are measured in straight lines. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. WiFi and parking are free, and this hotel … Special diet food available (vegetarian, halal, kosher, etc. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Le Mercure La Rochelle Vieux-Port Sud accueille vos séjours d'affaires et de loisirs ainsi que vos réceptions privées ou professionnelles dans un complexe lumineux comptant 1 000 m² de salles de réunion. We'll also provide transparency over the status of submitted content. We hope to welcome you back to our hotel very soon! The fiercely independent and ancient seaport of La Rochelle is still guarded by stunning fairy-tale towers — suitable for a city locals call "belle et rebelle“. I will share your comments with our team. We booked your hotel because it had private parking and I asked for a space when we booked- almost a week before our arrival. Free! Measures taken re Covid were thorough and reassuring. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. La propriété est composée de 120 chambres. Mercure La Rochelle Vieux Port Sud - Located near Towers of La Rochelle, Mercure La Rochelle Vieux Port Sud Hotel offers 123 rooms with views of the harbour. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. All rights reserved. We have a parking lot that surrounds the hotel. Mercure La Rochelle Vieux-Port Sud welcomes you for a business or leisure stay, or for your private or professional events, in a light-filled complex with 1,000 m² of meeting rooms. We booked this hotel a week before our stay and booked it because it had private parking. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Look forward to our next stay. There was a problem loading the reviews. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best Regards, Guillaume DUBOS Assistant Front Office Manager. Make the most of your stay by visiting the aquarium, the towers or one of our museums. SUR LE PORT – La décoration simple et claire du restaurant Mercure Océanide reprend les codes de l'Hôtel qui l'abrite. Excellent at observing Covid rules. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It is always a pleasure to receive positive feedback. Julie-receptionist, Dear customer, Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. It is always a pleasure to receive positive feedback. Our hotel does not have a balcony. Customer review rating 4.2/5 6,495 reviews, I can take advantage of the Members' rate, Hotel for travellers looking for local and authentic experiences. Quai Louis Prunier 17000 la rochelle france, FROM CITY CENTRE :  ILLICO 1a, 1b, 3 AQUARIUM/GARE SNCF. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nice bath, comfy bed, clean and COVID measures well applied, Julia Couples - 12/10/2020 Confirmed reviews ALL. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Click here to read post guidelines. There you can savour a delicious breakfast or a meal of classic French dishes while admiring panoramic views of the yacht marina and La Rochelle towers. Paul S. Families - 11/08/2020 Confirmed reviews ALL. Room badly designed, shower screen didn’t fit so water everywhere. Sincerely, Natacha JOUGLAR Chef de Réception, Dear 486Len, Thank you for choosing Mercure La Rochelle Vieux Port Sud as your accommodation. La Rochelle Train Station is a 2-minute walk away and the aquarium is just opposite the property. Our restaurant L'Océanide and its terrace overlooking the towers of La Rochelle are open. Want went well: Location of the hotel was superb. Best Regards, Guillaume DUBOS Assistant Front Office Manager Sincerely, Dear LESLEY A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I will share your comments with our team. Actual travel distances may vary. If you don’t book a flexible rate, you may not be entitled to a refund. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. If you stayed at this property through Booking.com you can write a review. Pets are allowed. - consultez 1 308 avis de voyageurs, 298 photos, les meilleures offres et comparez les prix pour Mercure La Rochelle Vieux Port Sud sur Tripadvisor. Free parking.”, “Breakfast lovely, room view of car park, staff great”, “Location was perfect and the rooms were comfortable Likes the body wash products REN”, “as said above: the location, the comfort, the view from the restaurant during breakfast”, “Very near the heart of La Rochelle in vibrant new part. View deals for Mercure La Rochelle Vieux Port Sud Hotel, including fully refundable rates with free cancellation. We were extremely cross at this unacceptably discourteous behaviour. Staff very good. Your current currency is Turkish lira, Choose your language. Angel M. Couples - 04/08/2020 Confirmed reviews ALL, Pros: Location and Parking Cons: Limited breakfast, curtains in the room let the light pass, in the morning I could not sleep til late, Eb Couples - 02/08/2020 Confirmed reviews ALL. Also, the shower was difficult to control in terms of water temperature. Overall we were very pleased we selected the hotel for our stay. I will share your comments with our team. Free Wi-Fi and private parking are available at the hotel and the reception is open 24 hours. Thank you for your interest in our hotel Mercure La Rochelle Vieux Port Sud. As a gold member, I think Accor All’s membership management is bad too. Booking.com does not accept responsibility or liability for any question and answers. Dapatkan diskon promo paling murah, fasilitas, lihat peta terdekat & review penginapan di tiket.com Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Bureau Veritas. Hotel chain/brand: I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Even better if: We had requested an early check in and were disappointed to find that our rooms were not ready on our arrival, although alternative rooms were found and the fee for the early book in was returned (the staff were helpful in that respect). Trova hotel Mercure economici a La Rochelle a partire da EUR con recensioni e valutazioni degli ospiti precedenti. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. * From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Now $90 (Was $̶1̶0̶9̶) on Tripadvisor: Mercure La Rochelle Vieux Port Sud, La Rochelle. I was therefore disappointed to receive an email the day before our arrival to say car parking was not available as the Tour De France was passing through. Presumably part of the fees we paid the hotel initially included a portion for parking. Covid precautions taken reassuringly seriously . Mercure Oceanide - Offrant un ascenseur et un coiffeur, Hôtel Mercure Oceanide propose un hébergement d'affaires à La Rochelle. We booked the hotel back in July and were never informed that parking would not be available, if we had known this we wouldn’t have booked this hotel. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. Your thoughts help us figure out what kind of information we should be asking properties for. Take the opportunity to explore the Île de Ré or go on a nature outing through the Marais Poitevin. Additional sorting options may be available (by type of traveller, by score, etc...). We are also within easy reach of the shops and railway station, less than 5 minutes by foot. There is no capacity for cots at this property. Measures taken re Covid were thorough and reassuring. I will share your comments with our team. Are you missing any information about this area? The following day the maid who cleaned the room was unaware of the problem and put the mechanism back in the basin with the result that once again the wash basin could not be used. All content should be genuine and unique to the guest. Superb spot for sightseeing La Rochelle. Your question will be published on Booking.com after it has been approved and answered.

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